INTRODUCTION

At Ignition Coaching LLC, we are committed to safeguarding the privacy of our website visitors and clients; in this policy, we explain how we will treat your personal information.

We may change this policy from time to time so please check this page occasionally to ensure that you’re aware of any changes. By using our website, you’re agreeing to be bound by this policy.

WHO ARE WE

We are Ignition Coaching LLC, an Executive and Career Coaching company based in the USA and Hong Kong.  

HOW DO WE COLLECT INFORMATION FROM YOU?

We obtain information about you when you use our website, for example, when you contact us about signing up to receiving our newsletters, products and services, or if you register to attend one of our workshops.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us,  your check or card information is not held by us.

HOW IS YOUR INFORMATION USED?

We may use your information to:

  • Send you newsletters or information regarding our services;
  • Process orders that you have submitted;
  • Carry out our obligations arising from any contracts entered into by you and us;
  • Seek your views or comments on the services we provide;
  • Notify you of changes to our services.

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to send you our regular newsletter). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

HOW LONG WILL WE KEEP YOUR INFORMATION?

We review our retention periods for personal information on a regular basis. We are legally required to hold some information as part of statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

YOUR CHOICES

You have a choice about whether or not you wish to receive information from us.

We will not contact you for marketing purposes by email unless you have given your prior consent. This consent will be asked for as part of the process of confirming your subscription to an email list. You can unsubscribe from receiving emails from us at any time by simply clicking unsubscribe link at the foot of our emails. In addition you can change your marketing preferences at any time by contacting us by email at info@ignition-coaching.com.

HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION

The accuracy of your information is important to us. If at any point you believe the information we process on you is incorrect or out of date you can request to see this information and have it corrected or even deleted by emailing info@ignition-coaching.com.

WHAT ARE YOUR RIGHTS?

You have the right to ask for a copy of the information Ignition Coaching LLC holds about you and for it to be amended or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us info@ignition-coaching.com.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

SECURITY PRECAUTIONS ARE IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION

When you give us personal information, we take steps to ensure that it’s treated securely. 

Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

USE OF ‘COOKIES’

Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

We may analyse this personal data to create a profile of your interests and preferences so that we can contact you with information relevant to you.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

You can learn more about cookies on the AllAboutCookies website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

INTERNATIONAL DATA TRANSFERS

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate or where our internet hosts operate in order to enable us to use the information in accordance with this policy.

Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America and Hong Kong.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this section.

REVIEW OF THIS POLICY

We keep this policy under regular review.

This policy was last updated in May 2018.

ADMINSTRATION

If you have any questions relating to the above text please get in touch via our Contact Form, and we’ll get back to you, normally within 48 hours.